This Privacy Policy describes how ORDEVU TECHNOLOGIES LLC (“ORDEVU,” “we,” “our,” or “us”) collects, uses, and protects information when you visit our website at ordevu.com, submit a form, or use our managed booking automation services (the “Services”).
By using our website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
Information You Provide Directly
When you fill out a form, sign up for a trial, or contact us, we collect information such as:
- Name and business (salon) name
- Phone number (including WhatsApp) and email address
- Business type, location, and related details
- Any messages or content you send us
Information About Your Clients
As part of our Services, we may process information about your clients on your behalf, including names, phone numbers, email addresses, appointment details, and messages sent through channels we operate for you (calls, SMS, WhatsApp, website chat, etc.). We act as a processor of this data on your behalf.
Automatically Collected Information
When you visit our website, we automatically collect:
- Device and browser information
- IP address and approximate location
- Pages viewed, time spent, and interaction data
- Referral source (how you arrived on our site)
2. How We Use Information
We use information to:
- Provide, operate, and improve the Services
- Respond to inquiries and provide customer support
- Process payments and manage your account
- Send service-related communications (setup, updates, reminders)
- Send marketing communications (you can opt out at any time)
- Train and improve our AI systems on aggregated, non-identifying data
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us run our business (e.g., hosting, CRM, payment processing, communications infrastructure, AI providers). These providers are bound by contracts to handle data securely.
- Legal authorities when required by law, court order, or to protect our rights, users, or the public.
- Business transfers if we are involved in a merger, acquisition, or sale of assets, in which case information may transfer to the successor entity.
4. AI Processing
Our Services include AI-powered chat, voice, and messaging tools. Messages and call content may be processed by our AI providers to generate responses. This processing is done under strict confidentiality. We do not use your clients’ personal data to train public AI models.
5. Data Retention
We retain information for as long as necessary to provide the Services and fulfill the purposes described above, unless a longer retention period is required by law. You can request deletion of your data at any time.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access the information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Opt out of marketing communications
- Data portability (receive a copy of your data)
- Withdraw consent where processing is based on consent
To exercise these rights, email us at hello@ordevu.com.
7. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.
8. Cookies and Tracking
We use cookies and similar technologies to run the site and understand usage. See our Cookie Policy for details.
9. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from children.
10. International Users
We are based in Wyoming, United States, and information we collect may be processed in the US and other countries. By using the Services, you consent to such transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Material changes will be communicated to active customers.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
ORDEVU TECHNOLOGIES LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
Email: hello@ordevu.com